Terms & Conditions of Use

Effective Date: 1 June 2026
Version: 1.0
Last Revised: 1 June 2026

These Terms and Conditions (“Terms”) govern your use of the Alvamy’s website, mobile applications, and related services, collectively referred to as the “Platform,” as well as any purchase, sale, consignment, or other transaction you carry out with Alvamy’s.

Please read them carefully before using the Platform or placing an order.

By accessing the Platform or completing a purchase, you agree to be bound by these Terms, our Privacy Policy, and any additional terms applicable to particular services.

If you do not agree, please do not use the Platform.

IMPORTANT NOTICE

Section 14 contains a limitation-of-liability clause.

Section 15 sets out the governing law and dispute-resolution mechanism applicable to your jurisdiction.

Please read both sections carefully before continuing.

1. Definitions

In these Terms, the following words and expressions have the meanings set out below:

Term	Meaning
“Alvamy’s,” “we,” “us,” or “our”	The entity within the Alvamy’s group with which you contract, as described in Section 2.
“Buyer”	Any individual or entity that purchases or bids for an item through the Platform.
“Seller” or “Consignor”	Any individual or entity that submits items to Alvamy’s for sale or consignment.
“User” or “you”	Any person who accesses or uses the Platform, whether as a Buyer, Seller, or visitor.
“Lot” or “Item”	Any work of art, antique, collectible, or other item listed for sale on the Platform.
“Hammer Price”	The final accepted price at which a Lot is sold, excluding the Buyer’s Premium and taxes.
“Buyer’s Premium”	The commission charged to the Buyer in addition to the Hammer Price, in accordance with Section 8.
“Consignor’s Commission”	The fee charged to the Seller following a successful sale, in accordance with the Consignment Agreement.
“Provenance”	The documented history of ownership of an Item, from its creation to the present, or a provenance document.
“Certificate of Authenticity”	A written certificate issued by Alvamy’s or an approved third-party specialist confirming the attribution of the Item, or a sale and purchase agreement.
“Reserve Price”	The confidential minimum price below which a Lot will not be sold.
“Content”	All text, images, data, descriptions, valuations, and other materials available on the Platform.

2. Contracting Entity and Jurisdiction

The Alvamy’s entity with which you contract depends on your location and the nature of the transaction:

Your Location	Contracting Entity and Applicable Law
United States	Alvamy’s Inc., 1334 York Avenue, New York, NY 10021. Governed by the laws of the State of New York.
United Kingdom	Alvamy’s Ltd., 34–35 New Bond Street, London, W1A 2AA. Governed by English law.
European Union	Alvamy’s Ltd., acting as EU representative, or Alvamy’s SRL, 125 Calea Victoriei, Bucharest, Romania. Governed by Romanian law and applicable EU law.
Rest of the world	Alvamy’s Inc., New York. Governed by the laws of the State of New York.

3. Use of the Platform

3a. Eligibility

You must be at least 18 years old and have the legal capacity to enter into a binding contract under the laws of your jurisdiction in order to use the Platform or make a purchase.

By using the Platform, you represent and warrant that you meet these requirements.

Corporate users represent that the person accepting these Terms has authority to bind the organisation.

3b. Account Registration

Certain Platform features require you to create an account.

You agree to:

Provide accurate, current, and complete information during registration.
Maintain and promptly update your account information.
Keep your password confidential and not share access with third parties.
Notify us immediately at security@alvamys.com of any suspected unauthorised use.
Accept responsibility for all activity occurring through your account.

We reserve the right to suspend or close accounts that contain inaccurate information, are used in breach of these Terms, or are associated with fraudulent or unlawful activity.

3c. Permitted Use

You may use the Platform only for lawful personal or professional purposes relating to collecting, consignment, and purchasing.

You agree not to:

Use the Platform for any unlawful purpose or in breach of any applicable law or regulation.
Attempt to access areas of the Platform not intended for public access.
Reverse engineer, scrape, or collect data from the Platform using automated tools without prior written consent.
Upload or transmit malicious code, viruses, or any disruptive material.
Impersonate any person or entity or misrepresent your affiliation with any person or entity.
Engage in auction manipulation, sham bidding, or any activity intended to distort prices.
Submit false provenance information or misrepresent the authenticity of any item.
Circumvent any Platform security or access-control feature.

4. Listings and Product Descriptions

Alvamy’s uses all reasonable efforts to ensure that descriptions, images, dimensions, dating, attributions, and condition reports are accurate and complete.

However:

All descriptions represent opinions based on the information available and the expertise of our specialists at the time of listing.
Photographs are representative, but colour reproduction may vary between screens and printed materials. Physical inspection is recommended for high-value purchases.
Dimensions and weights are approximate. Frame dimensions are stated as total external measurements unless otherwise specified.
Dating and attribution may be subject to ongoing academic debate. Where attribution is uncertain, the catalogue wording will reflect this, including expressions such as “attributed to,” “circle of,” and similar terms.
Condition reports describe the observed condition and do not constitute a warranty. Buyers are encouraged to arrange independent condition assessments before purchasing.

Catalogue Corrections

If a material error is discovered in a listing before the sale closes, Alvamy’s will publish a correction notice on the Platform.

Buyers who have already committed to a purchase will be notified and given the right to withdraw.

5. Authenticity and Provenance Guarantee

AUTHENTICITY GUARANTEE

Every item sold through Alvamy’s is covered by our Authenticity Guarantee.

If a Lot is conclusively proven to be counterfeit or deliberately misattributed, Alvamy’s will refund the full Hammer Price and Buyer’s Premium, subject to the conditions below.

The Authenticity Guarantee applies where:

The Buyer returns the Lot within 12 months from the date of sale, or within any longer period required by applicable law.
The Lot is returned in the same condition in which it was sold, together with all original documentation.
The claim of counterfeit status or misattribution is supported by a report prepared by at least two recognised independent specialists or by scientific analysis conducted by a qualified laboratory.
The attribution was not already described as uncertain, “attributed to,” “workshop of,” or with similar qualifying language in the catalogue entry.

The Guarantee does not apply to:

Changes in academic opinion that do not constitute proof of counterfeit status.
Dating differences of less than 15 years where the artistic period remains the same.
Lots sold “as found” or with “condition not guaranteed,” where stated in the catalogue.
Claims arising from damage caused after delivery of the Lot to the Buyer.

Provenance histories provided by Alvamy’s are compiled from available records.

Alvamy’s does not guarantee that provenance information is complete and makes no representation concerning gaps in the ownership history before 1933, which remain subject to continuing research in accordance with the Washington Principles on Nazi-Confiscated Art.

6. Orders and Contract Formation

6a. How a Contract Is Formed

For fixed-price sales, a binding contract of sale is formed when Alvamy’s sends you an order-confirmation email.

Placing an order does not in itself constitute acceptance.

We reserve the right to reject any order at our sole discretion, including where:

An item is no longer available.
A pricing error has occurred, as described in Section 8c.
We cannot complete identity-verification or AML checks.
Payment authorisation fails.

6b. Auction Sales

For auction Lots, the fall of the virtual hammer, or equivalent digital acceptance mechanism, constitutes acceptance of your bid at or above the Reserve Price and creates a binding contract between the Buyer and the Seller, with Alvamy’s acting as the Seller’s agent.

All bids are irrevocable.

6c. Cancellation by the Buyer

After a contract of sale has been formed, Buyers may cancel only:

Where a material error in the catalogue description has been notified and you exercise your right to withdraw within 48 hours of notification.
Where your statutory right of withdrawal applies, as described in Section 11b.
With Alvamy’s written agreement, at its sole discretion, which may be conditional upon payment of a cancellation fee of up to 15% of the Hammer Price.

7. Bidding Rules

All bids must be placed in the currency specified for the relevant auction.
Bids are binding and irrevocable. You may not withdraw a bid after it has been placed.
Alvamy’s reserves the right to reject any bid without explanation.
Where two equal bids are received, priority will be given to the earlier bid.
Alvamy’s may place bids on behalf of the Seller up to, but not exceeding, the Reserve Price. This practice, known as “bidding up to the reserve,” is disclosed in our auction guidelines.
Absentee and telephone bids are carried out as a customer service, and Alvamy’s accepts no liability for missed bids caused by technical or communication failures.
Alvamy’s may, at its discretion, withdraw any Lot before the fall of the hammer, including after the auction has begun.
Suspected bid manipulation or collusion will result in immediate account suspension and may be reported to the competent authorities.

8. Prices, Fees, and Payment

The Buyer’s Premium is subject to applicable sales tax, VAT, or GST depending on your location.

The applicable tax will be displayed in the order summary before final payment.

8a. Consignor’s Commission

Sellers are charged a commission calculated as a percentage of the Hammer Price, in accordance with the Consignment Agreement signed before listing.

Standard rates range from 0.45% to 45%, depending on:

The value of the item.
The estimated sale price.
The nature of the consignment relationship.

Additional fees may apply for:

Specialist photography.
Framing.
Restoration.
Insurance during the listing period.
Return transport of an unsold Lot.

8b. Payment Terms

Full payment of the Hammer Price, Buyer’s Premium, and all applicable taxes and fees is due within seven calendar days from the date of sale.

For purchases exceeding USD 500,000, extended payment plans may be available by prior written agreement.

Accepted payment methods include:

Bank transfer using SWIFT or IBAN, preferred for high-value transactions.
Major credit and debit cards, including Visa, Mastercard, and American Express, processed through Stripe.
PayPal for transactions of up to USD 50,000.
Cryptocurrency, including Bitcoin and Ethereum, accepted by prior agreement for transactions exceeding USD 100,000.

Payment must be fully cleared before an Item is released for shipping or collection.

Alvamy’s reserves the right to charge interest on late payments at 1.5% per month, or the maximum rate permitted by law if lower, accruing from the payment due date.

8c. Pricing Errors

In the event of an obvious pricing error, such as a price that clearly omits a digit or is otherwise implausibly low, Alvamy’s reserves the right to cancel the order and offer the Buyer the option to repurchase at the correct price.

We will notify you as soon as the error is discovered and promptly process a full refund.

9. Taxes, Import Duties, and Export Requirements

Prices displayed on the Platform do not include taxes unless otherwise stated.

The Buyer is responsible for all applicable taxes, duties, tariffs, and import charges in the Buyer’s jurisdiction.

Many objects sold by Alvamy’s are considered cultural goods and may be subject to:

Export controls.
Import restrictions.
Licensing requirements under applicable national and international law.
UNESCO conventions.
EU regulations.
Provisions of the United States Cultural Property Act.

Alvamy’s will assist in obtaining necessary export licences where appropriate.

However, the Buyer remains ultimately responsible for compliance with the import regulations of the destination country.

For Romanian cultural-heritage objects or cultural objects originating from another EU Member State, export may require a cultural export licence.

Processing periods may range from four to 16 weeks.

Alvamy’s will manage this process on behalf of the Buyer, at cost, where applicable.

10. Shipping and Delivery

10a. Specialist White-Glove Delivery

Alvamy’s ships exclusively through specialist art-logistics providers.

All shipments include:

Professional packing by trained art handlers using appropriate-quality materials.
Temperature-controlled transport where required.
Full replacement-value insurance during transit.
Real-time tracking and dedicated account management.
White-glove placement and unpacking service for domestic shipments exceeding USD 25,000.

10b. Delivery Timeframes

Estimated delivery times are provided in good faith but are not guaranteed.

Factors outside our control may affect delivery, including:

Export-licence processing.
Customs clearance.
Carrier delays.

Destination	Estimated Delivery Time
Domestic United States — metropolitan areas	Five to 10 working days after cleared payment
Domestic United States — regional areas	Seven to 14 working days after cleared payment
United Kingdom	10 to 21 working days after cleared payment and export approval
European Union	10 to 21 working days after cleared payment and export approval
Rest of the world	21 to 45 working days, depending on destination and customs
Items requiring an export licence	Add four to 16 weeks for licence processing

10c. Risk and Title

Legal title to an Item passes to the Buyer only when full cleared payment has been received.

Risk of loss or damage passes to the Buyer upon delivery to the carrier, provided that insurance remains in force in accordance with Section 10a.

Where the Buyer arranges their own collection or shipping, risk passes when the Item leaves the Alvamy’s premises.

10d. Failed Delivery and Storage

If delivery fails because of circumstances attributable to the Buyer, including:

An incorrect address.
Refusal to accept delivery.
Refusal to complete import customs clearance.

Alvamy’s may store the Item at the Buyer’s risk and expense.

Storage fees will accrue at the applicable market rate after 30 days.

If payment is not received within 90 days from the original due date, Alvamy’s may resell the Item and apply the proceeds against the outstanding balance.

Any remaining shortfall will remain payable by the Buyer.

11. Returns and Refunds

11a. General Policy

All sales made through Alvamy’s are final, reflecting the unique nature of art and antiques and the resources invested in specialist cataloguing, authentication, and logistics.

Returns are accepted only in the following circumstances:

Claims under the Authenticity Guarantee described in Section 5.
Exercise of statutory cancellation rights described in Section 11b.
A material misdescription that substantially affects the value or nature of the Item.
An Item arriving in a condition materially different from that described, where the damage occurred during transit.

All return requests must be submitted in writing to sales@alvamys.com within the applicable period.

Unauthorised returns will not be accepted.

11b. Statutory Cancellation Rights

EU and UK Consumers

If you are a consumer residing in the European Union or the United Kingdom and purchase an Item through the Platform, excluding auction sales, you have the statutory right to cancel the order within five days of delivery without giving a reason.

To exercise this right:

Notify us by email at sales@alvamys.com or by post within five days of delivery, stating your order number and intention to cancel.
Return the Item in its original condition, together with all documentation, within five days of our notification.
Return-shipping costs are your responsibility unless the Item was misdescribed.
We recommend specialist art transport and full insurance.

Refunds, including standard delivery costs, will be processed within five days after receipt and inspection of the returned Item.

The right of withdrawal does not apply to:

Auction sales.
Items made to the consumer’s personal specifications.
Items that, by their nature, cannot be returned after being unsealed.
Items that deteriorate rapidly.

11c. Refund Processing

Approved refunds will be returned through the original payment method within 14 working days.

The Buyer’s Premium will be refunded in full where a return is accepted.

Shipping costs and any customs or import charges already incurred are not refundable unless the return results from an error by Alvamy’s.

12. Consignment and Selling with Alvamy’s

12a. Submitting Items

To submit an item for sale, you must complete a Valuation Request through the Platform or contact our specialist team directly.

Submitting an item does not constitute acceptance by Alvamy’s for sale.

Alvamy’s reserves the right to reject any item at its sole discretion.

12b. Consignment Agreement

If Alvamy’s agrees to offer your item for sale, a separate Consignment Agreement will be issued setting out:

The Reserve Price and estimated sale range.
The commission rate and any additional fees.
The listing format, whether fixed-price sale or auction, and its duration.
Insurance coverage during the consignment period.
Provisions concerning unsold Lots and return arrangements.

The Consignment Agreement is legally binding and supersedes all previous oral or written representations.

These Terms govern all matters not specifically addressed in the Consignment Agreement.

12c. Seller’s Warranties

By submitting an item for sale, you represent and warrant that:

You are the sole legal owner of the item or are authorised to sell it on behalf of the owner.
The item is free from all security interests, encumbrances, and third-party claims.
To the best of your knowledge, the item is authentic and the provenance information you have provided is accurate and complete.
The item has not been reported stolen, is not looted cultural property, and is not subject to any ownership dispute.
Export of the item from its country of origin does not violate any applicable law or regulation.

You agree to indemnify and hold Alvamy’s harmless against any loss, damage, or liability arising from a breach of these warranties.

12d. Payment to Sellers

Following a successful sale and clearance of the Buyer’s payment, Alvamy’s will transfer the net sale proceeds to the Seller within 35 working days.

The net sale proceeds consist of the Hammer Price less:

The Consignor’s Commission.
Any agreed fees.

Payment will be made by bank transfer to the account specified in the Consignment Agreement.

Alvamy’s may withhold payment where there is a legitimate dispute concerning:

Legal title.
Authenticity.
The Buyer’s payment.

13. Intellectual Property

All Content available on the Platform, including without limitation:

Text.
Catalogue descriptions.
Expert opinions.
Valuations.
Images.
Graphics.
Logos.
Trademarks.
Software.

is the intellectual property of Alvamy’s or its licensors and is protected by copyright, trademark, and other applicable laws.

You are granted a limited, non-exclusive, and non-transferable licence to access and use the Platform and its Content solely for personal, non-commercial purposes.

You may not:

Reproduce, republish, distribute, or create derivative works from Platform Content without prior written consent.
Use any Alvamy’s trademark, logo, or brand element without prior written consent.
Remove or modify any copyright, trademark, or other proprietary notices.
Use Platform Content in connection with any competing business or service.

Images of Items sold through Alvamy’s may be subject to separate copyright owned by the artist, including moral rights and resale rights under applicable law.

Buyers acquire physical ownership of the Item but do not acquire copyright in the underlying work unless such rights are expressly transferred in writing.

If you believe that any Content on the Platform infringes your intellectual-property rights, contact legal@alvamys.com and provide full details of your claim.

14. Limitation of Liability

PLEASE READ THIS SECTION CAREFULLY

This section limits Alvamy’s liability to you.

Certain jurisdictions do not permit particular limitations of liability.

Where such laws apply, the limitations below apply only to the fullest extent permitted by law.

14a. Exclusions

To the maximum extent permitted by applicable law, Alvamy’s excludes all liability for:

Loss of profit, revenue, or anticipated savings.
Loss of business, contracts, or commercial opportunities.
Loss or corruption of data.
Loss of goodwill or reputation.
Indirect, special, incidental, consequential, or punitive damages of any kind.
Losses arising from your reliance on the accuracy of catalogue descriptions, condition reports, or valuations beyond the remedies expressly provided in these Terms.

14b. Liability Cap

Subject to Section 14c, Alvamy’s total aggregate liability to you in connection with any transaction or series of related transactions will not exceed the Hammer Price actually paid by you for the Item or Items in dispute.

14c. Liability That Is Not Excluded

Nothing in these Terms limits or excludes Alvamy’s liability for:

Death or personal injury caused by our negligence.
Fraud or fraudulent misrepresentation.
Any liability that cannot be excluded or limited under applicable law.
Any consumer rights applicable under the law of your jurisdiction.

14d. Platform Availability

The Platform is provided “as is” and “as available.”

Alvamy’s does not warrant that the Platform will be:

Uninterrupted.
Error-free.
Free from viruses or other harmful components.

We will not be liable for any loss arising from your inability to access the Platform, including during scheduled or emergency maintenance.

15. Governing Law and Dispute Resolution

15a. Governing Law

These Terms will be governed by and interpreted in accordance with the laws of the jurisdiction of the Alvamy’s entity with which you contract, as set out in Section 2, without regard to conflict-of-law principles.

For Buyers in the United States: the law of the Republic of Moldova.

For Buyers in the United Kingdom: the law of the Republic of Moldova.

For Buyers in the European Union: the law of the Republic of Moldova and applicable EU consumer-protection law.

15b. Informal Resolution

If you have a dispute with us, we encourage you to contact us first at legal@alvamys.com.

We will use all reasonable efforts to resolve disputes informally within 30 working days after receiving written notice.

16. Indemnification

You agree to indemnify, defend, and hold harmless Alvamy’s and its officers, directors, employees, agents, and successors from and against all claims, damages, losses, liabilities, costs, and expenses, including reasonable legal fees, arising from or relating to:

Your breach of these Terms or any applicable law.
Your infringement of any third-party rights, including intellectual-property or privacy rights.
Any inaccurate or misleading information you provide, including the Seller’s warranties described in Section 12c.
Your use of the Platform in an unauthorised or unlawful manner.

17. Force Majeure

Alvamy’s will not be liable for any failure or delay in performing its obligations under these Terms where the failure or delay results from causes beyond our reasonable control, including without limitation:

Acts of God.
Natural disasters.
Pandemics or epidemics.
War.
Terrorism.
Civil unrest.
Government action.
Trade sanctions.
Strikes.
Transport disruption.
Cyberattacks.
Failure by third-party service providers.

If a force-majeure event continues for more than 90 days, either party may terminate the affected transaction by written notice.

Alvamy’s will refund any amounts paid for obligations that were not performed.

18. Anti-Money Laundering and Sanctions Compliance

Alvamy’s is committed to full compliance with all applicable anti-money laundering, AML, counter-terrorist financing, CTF, and sanctions regulations, including:

The United States Bank Secrecy Act.
The United Kingdom Proceeds of Crime Act.
The Fifth and Sixth EU Anti-Money Laundering Directives.
All applicable OFAC sanctions.
All applicable UKOFSI sanctions.
All applicable European Union sanctions.

By using the Platform, you represent and warrant that:

You are not a designated person or entity appearing on any applicable sanctions list.
The funds used for any purchase constitute legitimate income or assets.
You are not purchasing on behalf of any sanctioned person, entity, or jurisdiction.
You will provide any documentation we reasonably request to meet our AML and KYC obligations.

Alvamy’s reserves the right, without liability, to:

Refuse any transaction.
Suspend any account.
Report suspicious activity to the competent authorities.

We may take such action where we have reasonable grounds to suspect:

Money laundering.
Terrorist financing.
Sanctions violations.

19. Changes to These Terms

Alvamy’s may update these Terms at any time.

Material changes will be notified:

By email to registered account holders.
Through a prominent notice on the Platform.
At least 30 days before the change takes effect for existing customers.

Your continued use of the Platform after the effective date of any amendment constitutes acceptance of the updated Terms.

Where material changes affect your consumer rights, we will request renewed consent where required by applicable law.

20. General Provisions

20a. Entire Agreement

These Terms, together with:

The Privacy Policy.
Any applicable Consignment Agreement.
Any specific terms published for individual auctions or services.

constitute the entire agreement between you and Alvamy’s concerning their subject matter and supersede all previous oral or written representations, agreements, and understandings.

20b. Severability

If any provision of these Terms is held by a court or arbitrator to be invalid, unlawful, or unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable.

If modification is not possible, the provision will be removed.

All remaining provisions will continue in full force and effect.

20c. Waiver

No failure or delay by Alvamy’s in exercising any right under these Terms will constitute a waiver of that right.

A waiver of any breach will not constitute a waiver of any later breach.

20d. Assignment

Alvamy’s may assign or transfer its rights and obligations under these Terms to:

An affiliated entity.
A successor in connection with a merger.
A purchaser in connection with an acquisition or asset sale.

Affected users will be notified.

You may not assign your rights or obligations under these Terms without our prior written consent.

20e. Third-Party Rights

These Terms do not create rights enforceable by third parties under the Contracts (Rights of Third Parties) Act 1999 or equivalent legislation, except that our affiliates may enforce provisions expressly applicable to them.

20f. Language

These Terms are drafted in English.

In the event of any inconsistency between the English version and a translated version, the English version will prevail.

21. Contact and Complaints

For any questions, concerns, or complaints regarding these Terms or any transaction, please contact:

Alvamy’s Legal and Client Services

Legal email: legal@alvamys.com
Sales email: sales@alvamys.com

Telephone: +373 794 81 777

Postal address:
42 Mihai Viteazul Street
Bălți Municipality
Republic of Moldova

EU consumers may also submit complaints to their national consumer-protection authority or through the EU Online Dispute Resolution platform at ec.europa.eu/consumers/odr.

United Kingdom consumers may contact the Citizens Advice Bureau or the alternative dispute-resolution scheme operated by CINOA, the Confédération Internationale des Négociants en Oeuvres d’Art.

Confidential